Wondering How to Cancel Planet Fitness Membership on App? If you’re looking to end your gym membership without the hassle of visiting a club or mailing a form, this guide breaks it all down for you. While Planet Fitness has traditionally required in-person or mail cancellations, there are new digital options that can make the process smoother than before.

In this article, we’ll walk you through whether it’s possible to cancel your Planet Fitness membership via the app, what your options are, and how to get it done without stress.

How to Cancel Planet Fitness Membership on App?

As of now, Planet Fitness does not allow full membership cancellations directly through their app. The official Planet Fitness mobile app is primarily designed for:

  • Tracking workouts

  • Checking gym hours and crowd levels

  • Accessing fitness content

  • Upgrading membership

However, the app does not provide a built-in cancellation button for terminating your membership. This has been a common concern for users who want an easier way to cancel online.

So, What Can You Do?

While you can’t cancel on the app itself, there are still several ways to cancel your Planet Fitness membership depending on your location and membership type:

  1. Visit Your Home Club in Person

  2. Send a Cancellation Letter via Certified Mail

  3. Use the Online Portal (for select franchises)

  4. Call or Email for Instructions (in limited cases)

Let’s break each method down so you know what to expect.

Option 1: Cancel in Person at Your Home Club

The most straightforward method is to go to your Planet Fitness location in person. Here’s how to do it:

Step-by-Step:

  1. Visit the front desk at your home club during staffed hours.

  2. Ask for a Membership Cancellation Form.

  3. Fill it out with your details (name, membership ID, reason for canceling, etc.).

  4. Submit the form to the staff and request a confirmation receipt.

This is the fastest and most reliable way to ensure your membership is canceled.

Option 2: Cancel by Mail

If visiting the gym isn’t convenient, you can also cancel your Planet Fitness membership by mailing a written notice.

What to Include:

  • Your full name

  • Membership ID number

  • Address and phone number

  • A clear request to cancel

  • Your signature

Send the letter via certified mail to your home club’s address. This provides proof that your request was sent and received.

Example:

“To Whom It May Concern,

I am requesting the cancellation of my Planet Fitness membership effective immediately.

Name: Jane Doe
Membership ID: 123456
Phone: 555-123-4567

Please confirm my cancellation in writing.

Sincerely,
Jane Doe”

Option 3: Cancel via Online Portal (If Available)

Some independently owned Planet Fitness franchises offer limited online cancellation tools, but this varies. To check if your club offers online cancellation:

  1. Visit the official Planet Fitness website.

  2. Log in to your member account.

  3. Navigate to the “My Account” or “Billing” section.

  4. Look for any cancellation options or instructions.

If available, follow the prompts and request an email confirmation after submission.

Option 4: Contact Customer Support

If you’re unsure which cancellation method is accepted by your club, call your local Planet Fitness location or send an email. While they won’t typically cancel it over the phone, they can guide you through the process and tell you the correct mailing address.

You can find your location’s contact info through the Planet Fitness app under the “Locations” tab.

Things to Keep in Mind

  • Billing Cycle: Cancel before your next billing date to avoid additional charges.

  • Annual Fees: If your membership includes an annual fee, cancel before the fee hits.

  • Black Card Perks: Downgrading is possible if you just want to reduce costs rather than cancel fully.

  • Confirmation: Always get written confirmation of your cancellation—whether by email, letter, or in-person receipt.

Can You Freeze Instead of Canceling?

If you’re canceling because of travel, injury, or temporary financial hardship, some clubs offer the option to pause or freeze your membership instead of canceling it. This can save you the trouble of rejoining and paying sign-up fees later.

Speak to a club representative for more details.

Final Thoughts: How to Cancel Planet Fitness Membership on App?

While you currently can’t cancel your Planet Fitness membership directly on the app, there are multiple ways to get it done quickly and effectively. Visiting your club in person or sending a certified mail cancellation request are the most reliable options.

Until Planet Fitness updates its app with a cancellation feature, use the steps outlined above to ensure your cancellation is smooth and stress-free.

Now that you know How to Cancel Planet Fitness Membership on App (or through alternatives), you can take action confidently and avoid unwanted charges.